FMI Interviews

FMI Podcast S2/E15: April Rudin - On Wealth Management Marketing with a Difference

In the latest episode of the Financial Marketing Insights podcast, we interviewed April Rudin, CEO, The Rudin Group on her journey in reshaping the landscape of wealth management marketing.

Since founding her firm in 2008, April has been at the forefront of modernizing branding strategies, helping financial institutions connect with high-net-worth clients in a more personal and effective way.

When April first pitched her idea for a wealth management marketing firm, she was met with skepticism. “Banks will never hire outside firms, high-net-worth individuals will never be on the internet, and social media is a fad,” one industry executive told her. “Sixteen years later, all of those things have been proven wrong.”

Her ability to anticipate industry shifts - from the rise of personal branding to the evolving expectations of wealth management clients - has positioned her as a thought leader, contributing to Forbes, Huffington Post, and advising firms worldwide.

In her latest book Wealth Management with a Difference, she continues to challenge industry norms and drive forward-thinking strategies.

The Evolution of Wealth Management Marketing

April’s success lies in her ability to challenge outdated industry norms. Early on, she noticed that traditional wealth management branding relied on legacy symbols - chess pieces, lighthouses, stock exchange imagery - all failing to resonate with younger investors.

“My Gen Z kids would never engage with brands that looked like that,” she explained. “So I set out to help firms modernize their approach to reach the next generation of investors.”

Rather than relying solely on institutional branding, April championed personal branding for financial advisors, arguing that trust is built through authentic engagement.

“When someone seeks financial advice, they’re not just looking at a corporate logo. They want to know who they’re working with - their expertise, values, and unique perspective,” she said. “The ability to connect personally with clients is what differentiates great advisors today.”

This shift toward personalized marketing has transformed how financial firms connect with clients, making authenticity and relatability essential in today’s competitive landscape.

Balancing Tradition and Innovation in Financial Services

One of the biggest challenges in financial services marketing is striking the right balance between tradition and innovation. Many firms want to modernize but hesitate when faced with bold new approaches.

“We’ve had clients say they want to stand out, but when they see truly creative concepts, they hesitate,” April explained. “They want differentiation, but still within traditional boundaries.”

April emphasizes the importance of gradual transformation, ensuring that firms evolve at a pace that aligns with their brand identity and audience expectations.

“Some brands can leap from A to G, while others need to progress step by step. Moving too fast without alignment can backfire,” she said.

This incremental approach has helped financial firms embrace modern branding without losing credibility, fostering stronger connections with high-net-worth clients.

Embracing Human Connection in a Digital Age

While technology has transformed financial services, April emphasizes that human connection remains at the heart of wealth management.

“Most people don’t want a purely robo-advisor managing their finances,” she explains. “Technology can streamline processes, but trust is built through relationships.”

With the average financial advisor now over 60, firms must rethink how they attract new talent. April encourages recruiting professionals from diverse backgrounds - psychology, communications, even history - rather than relying solely on finance graduates.

“Helping clients plan for their future isn’t just about numbers. It requires empathy, communication, and an ability to understand individual needs,” she said.

Wealth Management with a Difference

April’s insights on financial marketing and industry shifts are set to be explored in even greater depth in her upcoming book, Wealth Management with a Difference, due for release in October 2025. Co-authored with financial services expert Nick Rice, the book serves as a much-needed playbook for advisors and firms looking to navigate an evolving industry.

“We realized there weren’t any books that provided a broad perspective on wealth management as a career,” April explained. “There are books on portfolio construction, ESG, and alternatives, but nothing comprehensive for advisors looking to understand the generational shifts in the industry.”

The book is based on interviews with over 80 industry leaders worldwide, offering diverse perspectives on financial advising, technology, and client engagement. April hopes it will provide guidance not only to seasoned professionals but also to newcomers entering the industry amid significant change.

 Looking Ahead: The Future of Financial Marketing

As financial services continue to evolve, April remains committed to helping firms modernize their branding and outreach. Whether through personal branding, digital engagement, or rethinking legacy strategies, her focus remains on ensuring financial advisors stay relevant in an industry built on trust.

“The ability to connect authentically with clients is more important than ever,” she says. “Marketing isn’t just about selling - it’s about fostering relationships that stand the test of time.”